Fee999 Privacy Policy

Your personal data matters most to us. Read fee999's Privacy Policy and rest assured that your information is always safe and secure.

SSL encryption Data Is Not Sold Last Updated: January 2026
End-to-end protection

Every piece of your data on fee999 is protected with 256-bit SSL encryption, providing bank-grade security.

Your Data Is Never Sold

Your name, contact number, or any personal information is never sold to or shared with third parties without reason.

Your control

You can request to view, update, or delete your personal data at any time.

Compliance with international standards

Fee999's Privacy Policy is developed in accordance with international data protection standards and is reviewed on a regular basis.

Document Details
Version 2.1
Updates January 2026
Language Bengali
Applicable All Users
Encryption SSL 256-bit

1 Introduction & Definitions

Fee999 is a trusted online casino and betting platform for players in Bangladesh. We believe protecting your personal privacy is one of our most important responsibilities. This Privacy Policy explains how fee999 collects, uses, stores, and protects your personal information.

By using the fee999 website or mobile platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering. If anything is unclear, our support team is always available to help.

In this policy, "data" refers to: Any information that can directly or indirectly identify you — such as your name, mobile number, national ID number, device information, transaction details, and so on.

2 Data Collection

Fee999 collects two types of information — what you provide directly, and what is collected automatically as you use the platform. Full details are listed below.

Type of Data What is collected When it is collected
Identity Information Name, date of birth, national ID number At the time of registration and KYC verification
Contact Information Mobile number, email address At the time of registration and account updates
Payment Information Mobile banking number, transaction ID During deposits and withdrawals
Device Information IP address, browser type, operating system During Each Login Session
Gaming data Game history, bet amounts, win and loss records During Each Game Session
Cookie information Browsing behaviour, preference settings Time on Site

Fee999 never collects your bank card number or full financial account details. Payments are processed exclusively through the secure channels of mobile banking services.

3 Purpose of Data Use

Fee999 uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. The main use cases are outlined below.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To verify your identity and prevent fraud.
  • For customer support and complaint resolution.
  • To ensure platform security and fair gaming.
  • To send you personalized game recommendations and promotional offers (only with your consent).
  • To meet the requirements of applicable laws and regulatory authorities.
  • To analyse and improve platform quality and develop new features.

Marketing Communications: fee999 only sends promotional messages with your consent. You can turn off marketing notifications at any time from your account settings.

4 Data Sharing Policy

Fee999 does not sell your personal data to third parties. However, in certain limited circumstances, sharing data with specific third parties may be necessary. These cases are clearly outlined below.

  • Payment Processor: Only the minimum required information is shared with Mobile Banking, Nagad, or other mobile banking providers to process transactions.
  • Cybersecurity Partner: Limited data may be shared with specialist agencies for fraud detection and platform security.
  • Regulatory Authority: Data may be disclosed to government agencies or courts when legally required.
  • Analytics Services: Anonymised and aggregated data may be shared with analytics services to help improve the platform.

Fee999 never sells or transfers your data to advertising companies, data brokers, or unrelated third parties. Any third party with whom data is shared is required to uphold the same level of privacy protection.

5 Cookies & tracking

Fee999 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser. They remember your login details, save your preferences, and personalize your gaming experience.

  • Essential Cookies: Essential for the site to function properly. These cannot be turned off.
  • Analytics Cookies: Helps us understand site traffic and user behavior. You can turn these off.
  • Functional cookies: Remembers your language, theme, and other preferences.
  • Marketing Cookies: Used to show relevant promotions. You can disable this at any time from your browser settings.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

6 Data Retention Period

Fee999 retains your information only for as long as needed. Data is kept while your account is active and for defined periods as required by law.

Type of Data Retention Period
Account & identity information 5 years after account closure
Transaction History 7 years after account closure (as required by law)
Gaming history 3 years after account closure
Customer support records 3 years after last contact
Cookie information End of session or up to 1 year
Marketing Preferences Until consent is withdrawn

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

7 Your rights

You have several important rights regarding your personal data on the fee999 platform. Contact us at any time to exercise these rights.

Right of Access

You can find out what information fee999 holds about you and how it is being used.

Right to Rectification

Any inaccurate or incomplete information can be updated or corrected at any time.

Right to Erasure

Under certain circumstances, you may request the deletion of your data.

Right to Restrict Processing

You may request that the processing of your data be restricted or stopped for specific reasons.

Right to Data Portability

You can request a copy of your data in a standard, portable format.

Right to object

You may object to your data being used for marketing or profiling purposes.

To exercise your rights: Email us at [email protected] or reach us via live chat. We will respond to your request within 30 business days.

8 Children's Privacy

Fee999 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. Age verification is in place at registration, and any suspicious accounts are closed immediately.

If we are informed that a minor has registered on fee999, we will immediately suspend the account and delete all associated data. Parents or guardians who suspect any such activity are welcome to contact our support team.

9 Policy Changes

Fee999 may update this Privacy Policy from time to time. Changes may be made due to new legal requirements, technological developments, or updates to our business operations.

For significant changes, we will notify you by email or through an in-platform notification. Continued use of the site after any changes constitutes acceptance of the updated policy. The latest version will always be available on this page.

Tip: Review this page every few months to stay up to date with our latest policy.

10 Contact

For any privacy-related questions, requests, or complaints, please contact fee999's data protection team. We will handle your matter promptly and with complete confidentiality.

  • Email: [email protected]
  • Response Time: Within 30 business days
  • Live Chat: Log in to the platform and click the support icon
  • Website: fee999.pro

What makes fee999's Privacy Policy different?

We are committed to protecting your data not just in words, but in action.

Identity Verification System

Every account on fee999 goes through a strict KYC process. This isn't just about compliance — it's about keeping your account protected from unauthorized access.

Secure Server Infrastructure

Your data is stored in internationally certified data centers with 24/7 monitoring and regular security audits.

Anonymous Data Analytics

Analytics carried out to improve the platform keep your identity fully anonymous. No personally identifiable information is used in any analysis.

Regular Security Audits

Fee999 regularly conducts penetration testing through third-party security experts to identify and address any vulnerabilities in a timely manner.

Responsible Gaming Links

Your gaming behavior data is used to support responsible gaming tools, helping to safeguard your wellbeing.

Immediate Breach Notification

In the event of a data breach, we notify affected users within 72 hours and take immediate action.

Enjoy Gaming in a Safe Environment

Your data is safe at fee999, and your entertainment is guaranteed. Join today and enjoy the platform alongside thousands of players across Bangladesh.

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